Privacy Policy
This Privacy Policy explains how Vigoraahi Herbal collects, uses, stores, and protects your personal information when you visit, browse, or make a purchase from our website.
Information We Collect
We may collect the following types of information:
Personal details
Your name, email address, phone number, and complete delivery address that you provide while creating an account, placing an order, or contacting us.
Order information
Details of products purchased, order dates, payment status, delivery information, and other order-related details.
Website usage information
Information about how you use our website, such as pages visited, time spent on pages, device information, browser type, and general browsing behaviour. This may be collected through analytics tools.
Communication information
Messages, feedback, and enquiries you share with us via forms, email, WhatsApp, or customer support.
How We Use Your Information
We use your information for the following purposes:
- To process, confirm, and fulfill your orders
- To deliver products to your address
- To provide customer support and respond to your queries
- To send order-related updates such as confirmation, shipping, and delivery status
- To improve website performance, design, and user experience
- To share offers or promotions if you subscribe to receive marketing communication
- To prevent fraud, misuse, or unauthorised access and protect our customers and business
How We Protect Your Information
We follow reasonable and standard security practices to protect your personal information from loss, misuse, unauthorised access, alteration, or disclosure. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only with:
- Delivery partners who require your name, address, and contact number to deliver your order
- Payment gateways and banking partners that process payments securely
- Service providers who assist in website operations, customer support, and analytics
- Government authorities or legal agencies if required by law or in response to valid legal requests
Cookies
Our website may use cookies or similar technologies to:
- Improve website performance and loading speed
- Track user behaviour and website usage patterns
- Remember your preferences and settings
- Analyse website traffic and improve user experience
You can manage, block, or delete cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or data handling of those websites. We recommend reviewing their privacy policies before sharing any personal information.
Your Rights
You may have the right to request access, correction, or deletion of your personal information, subject to applicable laws and business requirements. We may retain certain information when necessary to:
- Complete orders and provide services
- Meet legal and compliance requirements
- Prevent fraud and maintain security
- Resolve disputes and enforce agreements
To make a request related to your personal data, you can contact us using the details below.
Contact Us
If you have any questions or requests related to this Privacy Policy, please contact us at:
Phone: 9902912382
Email: contact@vigoraahiherbal.com
Address:
Nellur Pala,
Hunsur Taluk,
Mysore District,
Karnataka – 571105